Frequently Asked Questions
On most modern vehicles, yes. Camera/sensor positions change when glass is replaced, so calibration restores OEM-spec accuracy.
Plan on ~20-60 minutes depending on static/dynamic requirements, vehicle model, and road/test conditions.
Features like lane-keep or AEB may under- or over-react. Research shows even small misalignments impact performance.
Many policies do when calibration is part of a covered glass repair-your documentation makes approval easier.
We follow the car's factory (OEM/AGSC-aligned) procedure. Some models require both types. Static calibration uses targets and level surfaces in-shop or mobile. Dynamic calibration tests systems on the road using a scan tool and defined speeds and conditions.
If there is a single chip and it measures less than 40 mm in diameter, it is repairable. If the chip is larger or there are more than 2 chips, replacement will be necessary. Chips in the driver's line of vision cannot be repaired and require replacement.
Mobile chip repair starts at $150 for the first chip. Most windshield repairs are covered by insurance with no deductible, making them cost-free for customers.
Most windshield chip repairs take 30-45 minutes. Our mobile technicians can complete the repair at your location within an hour.
Replacement is needed when: the crack is longer than 3 inches, there are 3+ chips, damage is in the driver's line of vision, or the damage is at the windshield edge compromising structural integrity. Chips under 40mm and small cracks not in the line of vision can usually be repaired.
We follow Auto Glass Safety Council (AGSC) industry guidelines and NHTSA safety standards. We use OEM-approved adhesives, primers, and proper curing times-never shortcuts. Your windshield supports the roof in rollovers and helps airbags deploy correctly.
Windshield replacement typically takes 1-2 hours. Our premium adhesive reduces wait time from the typical 3 hours to just 1 hour before you can drive safely.
For all new windshield installations, we use either dealer auto glasses or original equipment manufacturer (OEM) auto glasses, which are well-known to have outstanding quality in the entire industry.
Yes, we repair and replace all auto glass including side windows, rear windows, and back window glass. We handle all makes and models of cars, SUVs, trucks, and vans.
We provide free mobile services throughout the Greater Austin Area including Austin, Round Rock, Georgetown, Leander, and Cedar Park. We come to your home, office, or any location within our service area at no extra charge.
We need a level, hard surface with 10-20 feet of clear space in front of your vehicle, consistent lighting (preferably shaded), clean windshield and camera area, and stable weather conditions. If conditions aren't suitable, we'll complete the work in-shop.
Yes, we offer same-day mobile auto glass repair and windshield replacement services when available. Our hours are Monday-Friday 7:30am-5:30pm and Saturday 8am-3pm.
Coverage depends on your insurance type. Comprehensive coverage typically covers windshield damage from flying objects, vandalism, or weather. Some states offer glass coverage with no deductible. We work with all major insurance companies and can help determine your coverage.
Comprehensive coverage covers windshield damage from non-collision causes but may require a deductible. Glass coverage (available in some states) covers auto glass repairs and replacements with no deductible required.
Our lifetime warranty covers workmanship on all new auto glass installations and materials. We stand by our quality work and will address any issues that arise with our installation at no charge.
Your windshield is a structural safety feature that supports the roof in rollovers and helps airbags deploy correctly according to NHTSA. A properly installed windshield protects against ejection during accidents and maintains the vehicle's structural integrity.
Yes, extreme temperature differences between inside and outside can damage auto glass. Never use boiling water to remove snow/ice as this can cause the windshield to crack. Park in covered areas during winter when possible.
Get chips repaired immediately. Temperature changes, vibration, and road debris make damage expand rapidly according to AAA testing. Even small chips can quickly spread into full cracks requiring costly replacement.
Common windshield damage includes: chips (small impact points), bull's eye (circular damage with cone), edge cracks (start within 2 inches of edge), floater cracks (away from edges), half-moon (partial circular damage), and combination breaks. Each requires different repair approaches.
Yes, even minor chips or damages can cause your vehicle to fail safety inspection. It's better to have your windshield repaired or replaced before inspection to avoid having to repeat the process.
Magic Auto Glass has served over 50,000 vehicles with several years of experience in auto glass repair and installation. We're a local, family-owned mobile windshield repair company with certified, award-winning technicians.
Our technicians wear proper uniforms and maintain social distancing protocols. You can leave keys outside for contactless service, and we follow all coronavirus safety norms during repairs and replacements.
In modern cars, the windshield supports passenger-side airbags during deployment. A damaged or poorly installed windshield can affect airbag performance and compromise your safety in an accident.
Wait for the adhesive to cure (typically 1 hour with our premium adhesive), avoid car washes for 24 hours, don't slam doors forcefully, and ensure ADAS calibration is completed if your vehicle has safety features like lane keeping or collision warning.
Yes, we welcome fleet customers and provide documentation for insurance and fleet management. We can service multiple vehicles and work with fleet scheduling requirements.
Yes, we understand that windshield damage can happen at any time. We offer same-day service when available and can often accommodate urgent repairs. Call us immediately for emergency windshield situations.
